Custom Umbrella Order FAQ
Answers to the questions buyers ask most when planning a custom umbrella order. For anything specific to your style, printing, sampling or production timing, contact our team.
Products and customization
What types of umbrellas do you supply?
Promotional umbrellas, golf umbrellas, folding umbrellas, straight umbrellas, kids umbrellas and custom printed umbrellas. Depending on your project we support both standard wholesale styles and customized production. Browse the catalog.
What can be customized in an umbrella project?
Common options include canopy size, fabric, rib and shaft materials, handle style, opening mechanism, umbrella color, logo printing, panel printing, inside-canopy printing, sleeve packaging and carton requirements. Not every option is needed for every project, so we recommend the most suitable customization path based on your goals.
Do you provide OEM and ODM service?
Yes. If you already have a logo, design idea or product specification, we produce according to your requirements (OEM). If you want a faster route, we recommend existing styles that can be customized for your market (ODM). OEM & ODM explained.
Can you make umbrellas based on our design?
Yes. Send artwork, a reference image, a sketch or a product concept. We evaluate the design, turn it into a workable umbrella project and help with material suggestions, structure recommendations and sample development.
Logo printing
Do you offer custom logo printing?
Yes, for most umbrella styles. Depending on your artwork, design complexity and order requirements, we recommend a suitable method — from a simple logo print to more customized full-canopy designs.
Which printing methods are available?
Silk screen printing, heat transfer printing and digital printing. The right choice depends on the number of colors, level of detail, print area and quantity. Compare the methods.
What artwork file should I send?
A vector file (AI, EPS, PDF or SVG) is best for logos, with Pantone color references if you need color matching. For photo or full-canopy designs, send a high-resolution file. If you only have a JPG or PNG, send it anyway and we will tell you whether it can be used.
MOQ, samples and lead time
What is your MOQ for custom umbrellas?
MOQ depends on the umbrella style and how difficult it is to produce — structure, printing method and level of customization all play a part. Send us the style you want and we will confirm the MOQ for that specification and recommend a practical order quantity for your plan and budget.
How long does it take to make samples?
It depends on the product type and level of customization. Standard reference samples are usually faster; custom-printed or newly developed samples take longer because they need artwork confirmation, print preparation or material matching.
Do you charge for samples?
Yes, samples are charged, and the sample fee is refunded when you place the bulk order. We confirm the sample cost for your style in the quotation.
How long does production take?
For standard styles, delivery usually takes about 10–20 days. Custom designs depend on the structure, materials, printing and order quantity, so their lead time is confirmed once the sample and order details are final. If you have a fixed delivery date, tell us at the inquiry stage.
Orders and shipping
Do you support wholesale orders?
Yes. We work with importers, wholesalers, promotional product buyers, distributors and brand customers, for both repeat wholesale purchasing and customized umbrella development.
Do you support export orders?
Yes. We supply buyers worldwide from China and help move each project from inquiry to sample and from sample to production with practical order coordination. Shipping terms and destination are confirmed in the quotation.
How can I start a custom umbrella project?
Send your logo, preferred umbrella style, target quantity and delivery timeline, plus any artwork or product reference. We will review the project and advise on the next step. See the ordering steps.
Company
Where are you located?
Our team is based in Shenzhen, China. You can reach us by email at [email protected] — share your design, quantity and delivery target and we will recommend a suitable solution.
Need more help?
If you cannot find your answer here, contact our team. We can review your umbrella project and advise on style selection, printing, sample planning and production arrangements.
Contact Us